They suggest you test your internet speed with a third-party speed test to make sure you're getting the minimum download bandwidth of 5 Mbps they recommend for a buffer-free streaming experience (50+ Mbps is recommended for 4K). HBO: The HBO Help Center should help clear up any major problems.Amazon recommends at least 15 Mbps for 4K and Ultra HD streaming, and 10 Mbps for problem-free HD streaming. Amazon Prime Video: See the Troubleshooting section on Amazon's site for help when issues related to Prime Video titles or live streams.Hulu suggests 16 Mbps for 4K content, 8 Mbps for live streams, and 3 Mbps for the Hulu streaming library. Hulu: The General Troubleshooting Guide for Hulu Supported Devices should help solve why you might have a slow Hulu connection.Apple TV: While there's no built-in internet speed test available on Apple TV devices, Apple does offer extensive Apple playback performance troubleshooting via their help page.
If you're having trouble, it's possible to set the bandwidth Netflix uses in your account settings. Netflix's Internet Connection Speed Recommendations page suggests 5 Mbps for HD (1080p) streaming and 25 Mbps for 4K (2160p) streaming. Netflix: Check out the Netflix ISP Speed Index report to see what to expect speed-wise, on average, from the various internet service providers around the world, or use to test your Netflix speed right now.
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